Terms of Service
Last updated: February 16, 2026
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "your") and Athletee ("we," "us," or "our") concerning your access to and use of the athletee.store website and any related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Services.
2. Description of Services
Athletee provides a platform that allows users to:
- Connect their Strava account to import activity data
- Create custom posters and artwork featuring their athletic activities
- Purchase printed products (posters, framed prints, t-shirts) featuring their activity data
- Customize designs using various templates and options
3. Account Registration and Strava Integration
To use certain features of our Services, you must connect your Strava account. By doing so, you:
- Authorize us to access your Strava profile and activity data
- Confirm that you have the right to share this data with us
- Agree to Strava's Terms of Service and Privacy Policy
- Understand that we will use your activity data solely for the purpose of creating your custom products
You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
4. Orders and Payment
4.1 Placing Orders
When you place an order through our Services, you agree to provide accurate, complete, and current information. All orders are subject to acceptance by us and availability of products.
4.2 Pricing
All prices are displayed in Australian Dollars (AUD) unless otherwise specified. Prices are subject to change without notice. We reserve the right to correct any pricing errors.
4.3 Payment Processing
All payments are processed securely through Stripe. By making a purchase, you agree to Stripe's terms of service. We do not store your credit card information on our servers.
4.4 Taxes
Applicable taxes (including GST for Australian customers) will be calculated and added at checkout where required by law.
5. Shipping and Delivery
Our products are printed and shipped by our print-on-demand partners located in various regions worldwide. This allows us to:
- Reduce shipping times by producing items closer to your location
- Minimize environmental impact through reduced shipping distances
- Provide high-quality products using local production facilities
Estimated delivery times will be provided at checkout and vary based on your location and the product ordered. We are not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control.
6. Returns and Refunds
6.1 Custom Products
Because our products are custom-made to your specifications using your personal activity data, we generally cannot accept returns for change of mind. Each product is uniquely created for you.
6.2 Damaged or Defective Products
If you receive a damaged or defective product, please contact us at orders@athletee.store within 14 days of delivery with:
- Your order number
- A description of the issue
- Photos showing the damage or defect
We will review your claim and, if approved, provide a replacement or refund at our discretion.
6.3 Incorrect Orders
If you receive an incorrect item (wrong size, wrong design, etc.), please contact us within 14 days of delivery and we will arrange for the correct item to be sent to you.
7. Intellectual Property
7.1 Our Content
The Services, including all content, features, and functionality (including but not limited to all information, software, text, displays, images, graphics, templates, and design), are owned by Athletee and are protected by copyright, trademark, and other intellectual property laws.
7.2 Your Content
You retain ownership of your Strava activity data. By using our Services, you grant us a limited, non-exclusive license to use your activity data solely for the purpose of:
- Creating your custom products
- Generating previews of your designs
- Processing and fulfilling your orders
7.3 Design Templates
Our design templates are proprietary and may not be copied, reproduced, or distributed without our written permission. You may use our templates solely for creating products through our Services.
8. Prohibited Uses
You agree not to:
- Use the Services for any unlawful purpose
- Attempt to gain unauthorized access to our systems or networks
- Upload false or misleading activity data
- Infringe on any intellectual property rights
- Use automated systems to access the Services without permission
- Interfere with or disrupt the integrity or performance of the Services
- Attempt to reverse engineer any aspect of the Services
9. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- WARRANTIES OF MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR COMPLETENESS OF CONTENT
We do not warrant that the Services will be uninterrupted, secure, or error-free.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ATHLETEE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.
Our total liability for any claims arising from or related to the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Athletee and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit or share through the Services
12. Third-Party Services
Our Services integrate with third-party services including:
- Strava: For activity data import
- Stripe: For payment processing
- Gelato: For print fulfillment
Your use of these third-party services is governed by their respective terms and privacy policies. We are not responsible for the practices of these third parties.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Services shall be resolved in the courts of Australia.
14. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the "Last updated" date at the top of these Terms. Your continued use of the Services after any changes constitutes acceptance of the new Terms.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Athletee regarding the Services and supersede any prior agreements.
17. Contact Information
If you have any questions about these Terms, please contact us at:
Email: orders@athletee.store
Website: athletee.store